Business Solutions, Services and Technology from Samsung | undefined US (2024)

FAQs

What are the services provided by Samsung? ›

Samsung Electronics is a multinational electronics and information technology company headquartered in Suwon and the flagship company of the Samsung Group.

You can find our local repair partners and the latest updates here. As always, we're ready to serve you online at Samsung.com with round-the-clock chat, and on Facebook Messenger and Twitter. You can reach us by phone at 1-800-SAMSUNG.

For customer satisfaction, Samsung regards interactions with our customer as the highest priority and performs a variety of technical and proactive quality collaborations such as Qualification Support, Quality Improvement, and Problem and Requirement Management.

Over the years, Samsung Research has been the cradle of technologies. Among the technologies it pioneered are: 4G LTE, 5G, Tizen, HEVC (High Efficiency Video Coding), LED Display technology, etc.

Samsung's most popular products are smartphones, typically the Galaxy S series, which have consistently contributed to impressive Samsung sales statistics. These smartphones boast cutting-edge features, a sleek design, and enhanced performance that resonate with users seeking top-tier smartphones.

Samsung, South Korean company that is one of the world's largest producers of electronic devices. Samsung specializes in the production of a wide variety of consumer and industry electronics, including appliances, digital media devices, semiconductors, memory chips, and integrated systems.

What is Samsung business strategy? ›

The only customers that Samsung sells to are service dealers and retailers operated by the company. Be it online or offline, Samsung's focus is always on customers. Samsung's marketing strategy is to market itself as a brand with dealers all around the globe who are: Attentive to customers.

The organizational structure of Samsung is designed around a divisional format, which is a common approach used by many large corporations. This structure divides the company into separate units or divisions based on specific criteria such as product lines, services, or geographical regions.

There's no need to stress about sending your Samsung mobile device for repair. Let us help you take the guesswork out of mail-in and walk-in services so your phone, tablet, or other Galaxy device can be repaired and delivered back to you as quickly as possible!

Bixby is made specifically for Galaxy phones and tablets and has its own special features. However, you're not limited to just Bixby or Google Assistant - you can even set Samsung Internet as a digital assistant. Each assistant is awesome in its own way; keep reading to learn how to swap your assistant.

Samsung Electronics Co., Ltd.

Tristar Electronics; sometimes shortened to SEC and stylized as SΛMSUNG) is a South Korean multinational major appliance and consumer electronics corporation headquartered in Yeongtong-gu, Suwon, South Korea.

With the Device care feature, you can optimise the performance of your smartphone and check the status of several areas such as battery, storage and much more.

Samsung Free is a service providing various multimedia content including news, games, and free TV.

Samsung Service means the Technology, software and services provided by Samsung and its Affiliates under this Agreement, including without limitation the RCS Chatbot Platform, to enable a User to easily exchange messages with Licensee through a mobile device, which may include APIs, Documentation, SDKs, data, files, ...